Privacy Policy

1. Introduction

Welcome to ProctrMe ("we", "us", or "our"), an AI-powered online proctored examination platform founded by Guna Kulothungan and Subhathra Shanmugasundaram. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform at proctrme.tech.

By accessing ProctrMe, you agree to the terms described in this policy. If you disagree, please discontinue use of our services.

2. Information We Collect

We collect the following types of information:

• Account & Identity Data: Registration ID, student name, and institution-assigned exam identifiers.
• Exam Session Data: Answers submitted, timestamps, tab-switch events, and session duration.
• Device & Technical Data: Browser type, device type, IP address, operating system, and screen resolution.
• Camera & Biometric Data: Webcam frames captured during proctoring (processed locally, not stored permanently).
• Usage Data: Pages visited, interactions, and navigation patterns for analytics and improvement.
• Cookies & Tracking: We use session cookies and Google Analytics/AdSense cookies to improve user experience and serve relevant ads.

3. How We Use Your Information

We use the collected information to:

• Authenticate students and verify exam eligibility.
• Conduct AI-powered proctoring and detect integrity violations.
• Calculate, store, and display examination scores in real-time.
• Generate reports for educational institutions and proctors.
• Improve platform performance, reliability, and features.
• Serve relevant advertisements through Google AdSense.
• Comply with legal obligations and prevent fraud.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with:

• Google Firebase / Firestore: Our real-time database infrastructure for secure data storage and sync.
• Google AdSense: We display ads from Google. Google may use cookies to serve personalised ads based on your browsing. See Google's Privacy Policy.
• Educational Institutions: Exam results and integrity reports are shared with your institution's proctors and administrators.
• Legal Authorities: When required by law, court order, or legal process.

5. Advertising (Google AdSense)

ProctrMe uses Google AdSense to display advertisements. Google and its partners may use cookies to display personalised ads based on your prior visits to this and other websites.

You can opt out of personalised advertising by visiting Google Ads Settings or by visiting aboutads.info.

We do not control the ads served by Google. The ads displayed may vary and are governed by Google's Ad Policies.

6. Cookies

We use cookies and similar tracking technologies to:

• Maintain session state during examinations.
• Analyse traffic and usage patterns (Google Analytics).
• Serve relevant advertisements (Google AdSense).

You can control cookie behaviour through your browser settings. Disabling cookies may limit some platform functionality.

7. Data Security

We implement industry-standard security measures including:

• HTTPS encryption for all data in transit.
• Firebase Security Rules for database access control.
• Role-based access control for proctor and admin portals.
• Minimal data retention — camera frames are not permanently stored.

Despite these measures, no method of transmission over the internet is 100% secure. We encourage users to use strong credentials.

8. Children's Privacy

ProctrMe is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with data without parental consent, please contact us immediately at contact@proctrme.tech.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain data processing.
• Data portability (GDPR, CCPA applicable users).

To exercise these rights, contact us at contact@proctrme.tech.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of ProctrMe after changes constitutes your acceptance of the revised policy.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

• Email: contact@proctrme.tech
• Platform: proctrme.tech
• Founders: Guna Kulothungan & Subhathra Shanmugasundaram